The official site of PokerStars has been replenished with a new section – Game Integrity, where there are a lot of information about how the operator fights with scammers and drops out prohibited software.
This section appeared shortly after when PokerStars made a statement about the disqualification of the winner of WCOOP 2018 after a year and a half of his victory. In application of disqualification were written only “violated the rules”, without any specific facts.
Now the site has information about what efforts PokerStars makes to deal with bots and scammers. As a demonstration of how this happens, the poker room published two short videos about the work of the security service.
PokerStars Security Team
PokerStars has never revealed its secrets to detecting scams. Perhaps the reason is to hide from violators of the rules their weak points where exactly they make mistakes. But today, the operator decided to lift the veil of secrecy.
The new tab “Game Integrity” tells that a department of 60 employees is involved in poker security. These include professional players, analysts, and qualified scientists. Special software is used to detect fraudsters. It allows them to track players using third-party software, multi-accounts and other fraudulent activities.
The first published PokerStars video concerns the search for fraudsters and users of illegal software. The second video tells how the team finds artificial intelligence and bots.
Almost all violations become uncovered due to internal processes. The operator hasn’t opened a secret of a detailed description of the processes, but has mentioned that the winners of major tournaments, and especially the champions of the flagship series, are the first people who appear in the focus of the security attention.
An expert assessment is carried out for each case of suspected fraud. This happens on the following way: one specialist of the SB team is investigating the case and may provide the opportunity for the second agent to conduct a parallel investigation. If the conclusion of the two agents does not coincide, the case will be considered by the third agent.
In addition, there is an expert group that regularly analyzes the investigations in order to ensure that they were carried out correctly.